Terms and Conditions

1. Acceptance of Terms: By accessing and using ORA services, you agree to be bound by these terms and conditions. If you do not agree, please do not use our services.
2. Eligibility: Users must be at least 18 years old and legally capable of entering into a binding contract to use our services.
3. Service Scope: ORA provides a platform for the creation, signing, and registration of online rent agreements. Our services are available nationwide across India.
4. User Responsibilities:
1. 4.1 Provide accurate and complete information: during the agreement process.
2. 4.2 Review and confirm: the accuracy of the agreement details before submission.
3. 4.3 Ensure compliance: with legal requirements by all parties involved.
5. No Refund Policy:
1. 5.1 Payments made: for the creation, signing, and registration of rent agreements are non-refundable once the biometric verification process has started.
2. 5.2 No refunds: will be issued after biometric verification, even if the agreement is not finalized.
6. Document Submission:
1. 6.1 Once submitted: no edits can be made to the draft. Users must check all details carefully before submission.
2. 6.2 Users are responsible: for the accuracy and completeness of the submitted documents.
7. Biometric Verification: Biometric verification is mandatory to ensure the authenticity of the parties involved. This step is essential for the completion of the agreement process.
8. Data Privacy and Security:
1. 8.1 Personal information: collected during the process will be kept confidential and used solely for the purpose of the agreement.
2. 8.2 ORA employs: advanced security measures to protect user data from unauthorized access and breaches.
9. Third-Party Services: ORA may use third-party services for certain aspects of the rent agreement process. We ensure these services comply with our privacy and security standards.
10. Legal Compliance: All agreements processed through ORA comply with the relevant legal requirements and regulations of the jurisdiction in which they are executed.
11. Changes to Terms and Services: ORA reserves the right to update or modify these terms and services at any time. Users will be notified of any significant changes.
12. Termination of Services: ORA reserves the right to terminate or suspend access to our services at any time, without notice, for conduct that we believe violates these terms or is harmful to other users.
13. Limitation of Liability: ORA is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
14. Dispute Resolution: Any disputes arising from the use of ORA services will be resolved in accordance with the laws of the jurisdiction in which the agreement was executed.
15. Contact Information: For any questions or concerns regarding our terms and conditions, users can contact our support team via email or phone.